Terms and Conditions
Last updated: 17.02.2026
Welcome to Colour Drop. These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing this website and placing an order, you agree to comply with and be bound by the terms below.
If you do not agree with these terms, please do not use this website.
Business Information
This website is operated by Colour Drop. Throughout the site, the terms “we”, “us” and “our” refer to Colour Drop.
Use of the Website
By using this website, you confirm that:
- You are at least 18 years of age or are using the site with parental consent.
- The information you provide is accurate and complete.
- You will not use the website for any unlawful purpose.
We reserve the right to refuse service to anyone at any time for any reason.
Product Information
We aim to ensure all product descriptions, images, pricing and availability are accurate. However:
- Colours may vary slightly due to screen settings and photography.
- We reserve the right to correct errors or inaccuracies at any time.
- We may modify or discontinue products without notice.
Pricing and Payment
All prices are listed in Australian Dollars.
We reserve the right to change prices at any time without notice.
Full payment must be received before an order is processed and dispatched.
Orders
Once you place an order, you will receive a confirmation email. This confirmation does not guarantee acceptance of your order.
We reserve the right to cancel or refuse any order for reasons including but not limited to:
- Product unavailability
- Pricing errors
- Suspected fraudulent activity
If your order is cancelled after payment, a full refund will be issued.
Shipping
Delivery times are estimates only and may vary due to postal delays or unforeseen circumstances.
We are not responsible for delays once the parcel has been handed to the courier.
Risk in the goods passes to you upon delivery. You may view our shipping policy for more details.
Returns and Exchanges
Our Refund and Returns Policy forms part of these Terms and Conditions.
Please refer to our Refund and Returns Policy page for full details.
In summary:
- No refunds for change of mind.
- Exchanges accepted if items are returned fully tagged and in new condition within 14 days.
- No refunds or exchanges on sale items unless required under Australian Consumer Law.
Australian Consumer Law
Nothing in these Terms and Conditions excludes or limits your rights under Australian Consumer Law.
If a product has a major fault, you may be entitled to a replacement or refund.
Gift Cards
Gift cards are not refundable and cannot be exchanged for cash.
Intellectual Property
All content on this website, including text, images, branding, logos and designs, is the property of Colour Drop and must not be copied, reproduced or distributed without written permission.
Limitation of Liability
To the extent permitted by law, Colour Drop is not liable for:
- Indirect or consequential loss
- Loss of profits
- Loss arising from misuse of products
Our liability is limited to the purchase price of the product.
Privacy
Your use of this website is also governed by our Privacy Policy.
Governing Law
These Terms and Conditions are governed by the laws of Australia. Any disputes will be subject to the jurisdiction of Australian courts.
Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes take effect immediately upon publication on the website.
It is your responsibility to review these terms periodically.